Terms of Agreement

Individual entrepreneur Vasilyuk Svetlana Igorevna, acting on the basis of the certificate of state registration of an individual entrepreneur No.309410130100035 dated October 28, 2009, hereinafter referred to as the “Seller”, on the one hand, and a capable individual acting on his own behalf and in their interests and / or legally representing the interests of other individuals, or a legal entity, hereinafter referred to as the “Buyer”, on the other hand, and together referred to as the “Parties”, have entered into this agreement (hereinafter referred to as the “Agreement”) as follows:


The terms of the Agreement are a public offer of the Seller to an unlimited number of Buyers interested in purchasing goods from the Seller on the terms specified in this Agreement.

Full and unconditional acceptance of the Agreement is the Buyer’s consent to conclude such an agreement, expressed by performing implicit actions on ordering goods by the Buyer in the “online” mode (hereinafter – the “Order”) on the hellokamchatka.store website (hereinafter – the “Site”).


Seller undertakes to transfer to the ownership of the Buyer the goods ordered and paid for on the Site (hereinafter – the “Goods”), and the Buyer undertakes to pay and accept the Goods.


The cost of the Goods is indicated on the Site per unit of the Goods.

The total amount of the Order, which in some cases may include paid delivery of the Goods, is indicated in the “shopping cart” in the “total payment” line.

Payment is made by the Buyer in rubles by “online” payment on the Site.


Delivery of the paid Goods to the Buyer in the city of Petropavlovsk-Kamchatsky is carried out by courier services at the date and time agreed with the Buyer at the address indicated by the Buyer in the Order.

Delivery of the paid Goods to the Buyer in the Russian Federation is carried out by Russian Post at the address indicated by the Buyer in the Order.

The cost of delivery of the Goods is indicated in the Order.


Buyer may return the Goods of proper quality within 7 (seven) calendar days to the address 683031, Kamchatka Territory, Petropavlovsk-Kamchatsky, Karl Marx Avenue, 19, apt. 102. Refunds are made only to the bank card with which the Order was paid.

When returning the Goods, the Buyer fills out an application for return, a sample of which can be sent to the Buyer’s e-mail address or delivered in person to the address 683031, Kamchatka Territory, Petropavlovsk-Kamchatsky, Karl Marx Avenue, 19, apt. 102. If the Goods were delivered by post, the Buyer attaches a copy of the passport and a check / copy of the receipt to the returned Goods.

When returning the Goods of proper quality, the cost of the Goods is returned, but not the cost of its delivery. The cost of sending the Goods for return purposes is not compensated.

If the Buyer detects defects in the Goods and submits a request for its replacement, the Seller is obliged to replace such Goods within 7 (seven) calendar days from the date of the specified request by the Buyer.

When the Goods are returned of inadequate quality, the Buyer is refunded the cost of the Goods, its delivery and return shipment. In case of partial return of the Goods, the delivery cost of the order is not refundable.


Seller is obliged to:

provide the Buyer with the opportunity to obtain information about the Goods, the conditions for their purchase and delivery;

ensure the storage and protection of the Buyer’s personal data obtained as a result of the execution of the Agreement.

The buyer is obliged to:

independently familiarize himself with the information posted on the Site;

before placing the Order, read the terms of the Agreement;

provide the Seller with all the necessary and reliable information necessary to fulfill the Order.

The Seller has the right to:

cancel the Order if the Buyer does not pay for it;

to withdraw from the Agreement if its execution becomes impossible or dangerous, or is significantly hampered by force majeure (force majeure);

change or supplement any of the terms of this Agreement at any time. All changes in this case are published on the Site. If the changes are unacceptable for the Buyer, he must, within 5 (five) days from the date of publication of the changes, notify the Seller of this at the email address indicated on the Site. If no notification has been received, it is considered that the Buyer continues to take part in the contractual relationship, taking into account the changes and additions.


Buyer is solely responsible for the consequences of providing the Seller with inaccurate or insufficient information necessary for the Seller to fulfill the Agreement.


The Agreement comes into force from the moment of its acceptance by the Buyer and is valid until the Parties fulfill their obligations in full.


The Parties are released from liability for non-fulfillment or improper fulfillment of obligations under the Agreement for the duration of the force majeure.

Force majeure means extraordinary and insurmountable circumstances under these conditions that prevent the Parties from fulfilling their obligations under this Agreement. These include natural phenomena (earthquakes, floods, etc.), circumstances of public life (military operations, states of emergency, major strikes, epidemics, etc.), prohibitive measures of state bodies (prohibition of transport, currency restrictions, international sanctions, a ban on trade, etc.).

During this time, the Parties have no mutual claims, and each of the Parties assumes its own risk of the consequences of force majeure.


Buyer agrees that:

registration data, including personal data, is voluntarily indicated in the Order;

registration data, including personal data, is transmitted in electronic form through open communication channels of the Internet;

registration data, including personal data, has been transferred to the Seller for the implementation of the purposes specified in the Agreement and may be transferred to third parties for the implementation of the purposes specified in the Agreement;

registration data, including personal data, can be used by the Seller in order to promote goods and services by making direct contacts with the Buyer using communication channels;

for the purpose of additional protection against fraudulent actions, the registration data specified by the Buyer, including personal data, may be transferred to the bank carrying out transactions for payment of the Orders placed on the Website;

The consent given by the Buyer to the processing of his registration data, including personal data, is indefinite and can be revoked by the Buyer or his legal representative by submitting a written application to the Seller.

All disputes between the Parties under this agreement, not settled through negotiations, are referred to the judicial authorities at the location of the defendant.

The nullity or invalidity of a separate clause of this Agreement does not automatically mean the nullity or invalidity of other clauses or the Agreement as a whole.

The Seller and the Buyer have come to a mutual agreement that all correspondence to the e-mail addresses indicated from the Seller – on the Site, from the Buyer – in the Order, under this agreement is legally binding.

In everything that is not regulated by this agreement, the parties are guided by the current legislation of the Russian Federation.



Russia, 683031, Kamchatka Territory, Petropavlovsk-Kamchatsky, Karl Marx Avenue, 19, apt. 102.

Bank details

Recipient: IE Vasilyuk Svetlana Igorevna

Beneficiary’s INN: 410114645169

Current account: 40802810136170007980

Name of the Bank: North-East branch

No. 8645 PJSC Sberbank

BIK: 044442607 

Correspondent account: 30101810300000000607

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